The Kansas City Metropolitan Healthcare Council offers VitalSmarts® training classes for employees of our member hospitals. Learning the crucial skills taught in these workshops will deliver immediate, sustainable and measurable change in behaviors. The VitalSmarts strategy for influencing results is to teach high-leverage actions that if used consistently lead to changes in personal and professional performance.
Find a workshop that’s right for you! To register, click on the workshop you want to attend.
Crucial Conversations® – gain communication skills for creating alignment and agreement by fostering open dialogue around high-stakes topics
Crucial Accountability® – learn a step-by-step process to enhance accountability, improve performance and ensure follow-through
Influencer Training® – a leadership workshop that teaches a powerful model for organizational behavior change