The Kansas City Metropolitan Healthcare Council offers VitalSmarts® training classes for employees of our member hospitals. Learning the crucial skills taught in these workshops will deliver immediate, sustainable and measurable change in behaviors. The VitalSmarts strategy for influencing results is to teach high-leverage actions that if used consistently lead to changes in personal and professional performance.

All workshops previously scheduled for 2021, have been canceled.
For more information about the workshops, please contact Jean Klindt.

crucial conversations

Crucial Conversations® – gain communication skills for creating alignment and agreement by fostering open dialogue around high-stakes topics



crucial account

Crucial Accountability® – learn a step-by-step process to enhance accountability, improve performance and ensure follow-through




Influencer Training® – a leadership workshop that teaches a powerful model for organizational behavior change



Getting things Done

Getting Things Done® – training teaches individuals how to increase focus on the most meaningful work, organize information, prioritize commitments, create mental space for innovation, and achieve stress-free productivity